Instructor: Regina Ford, MA

Every community, population, and group has its own culture, but how is culture understood when it is mainly comprised of unwritten rules? Culture is more than age, race, gender, and socioeconomic status. However, it can be difficult to assess the way culture shapes the identity of self and the way identity guides how we serve others. How does cultural competence differ from cultural sensitivity? And where does cultural awareness come into play? Participants will be able to list the components that constitute culture: norms, values, language, artifacts, technology, and symbols. Participants will be guided in critiquing their self-identified culture. The impact of implicit bias on professionalism will be discussed. Participants will be able to state the difference between cultural competence, cultural awareness, cultural sensitivity, and cultural humility. Participants will demonstrate the differences in approach to those in positions of power, while illustrating skills needed to build trustful relationships. Participants will construct effective strategies for communication that addresses potential barriers and builds relationships of trust.

CE Credits: 6 Cultural